ListMatchGenie supports multiple currencies and calculates applicable taxes automatically via Stripe Tax. Your currency and tax treatment are determined by your billing address and (where applicable) your tax ID.
Supported currencies
- USD (US dollar) — default
- EUR (Euro) — EU member states, EEA
- GBP (British pound) — United Kingdom
- CAD (Canadian dollar) — Canada
- AUD (Australian dollar) — Australia
- JPY (Japanese yen) — Japan
Prices are set per currency, not converted from USD at purchase time. The EUR price of Pro isn't $79 × today's rate; it's a fixed EUR price published on the pricing page.
How your currency is set
Currency is assigned at first checkout based on your billing address country. Once set, it stays fixed for the life of the subscription unless you cancel and re-subscribe.
If your country isn't in the list above, you'll default to USD with no tax (you're responsible for any applicable import/services tax locally).
Changing currency
Requires canceling the current subscription and resubscribing:
- Cancel on the Billing page (takes effect at period end)
- After cancellation effective date, your account reverts to Free
- Subscribe again — at that point you can update billing address to trigger a currency change
Data isn't affected by the brief cancellation gap.
Tax calculation
Stripe Tax calculates taxes at checkout and on every renewal invoice. Tax is added to the subscription price at the destination's applicable rate.
EU VAT
Standard EU VAT applies:
- B2C (no VAT number): VAT charged at your country's standard rate. E.g. Germany = 19%, France = 20%, Netherlands = 21%.
- B2B (VAT number provided and validated): reverse-charge mechanism — no VAT on invoice. You self-assess locally.
To benefit from reverse-charge, set your VAT number in the Stripe customer portal. Stripe validates it against the EU VIES system automatically; if it fails validation, VAT is charged.
UK VAT
UK VAT at 20% charged to UK B2C customers. B2B with valid GB VAT number → reverse-charge.
Canadian GST/HST/PST
- GST (5%) applies in most of Canada
- HST (varies by province: 13% Ontario, 15% others) replaces GST in participating provinces
- PST applies in BC, Saskatchewan, Manitoba, Québec — handled separately where applicable
If you have a valid GST/HST number, we apply the reverse-charge treatment where applicable.
Australian GST
10% GST on Australian subscriptions. B2B with ABN → reverse-charge.
US sales tax
US sales tax is jurisdiction-specific. Stripe Tax calculates based on your billing state and the taxability of software subscriptions in that state. Some US states don't tax SaaS; others do.
Japanese consumption tax
10% consumption tax on Japanese subscriptions.
Other countries
For countries outside the above list, no tax is added. You're responsible for any local tax obligations on the services you receive.
Setting a tax ID
In the Stripe customer portal:
Access the portal
Billing page → Manage billing → Stripe portal loads.
Find the Tax IDs section
Usually under billing info. Click Add tax ID.
Enter your ID
Select the type (EU VAT, UK VAT, CA GST/HST, AU ABN, etc.) and enter the number.
Stripe validates automatically; if valid, the next invoice reflects reverse-charge treatment.
Verify the next invoice
Confirm tax was handled correctly. If something seems wrong, contact support with the invoice number.
Invoice format by region
Invoices from different regions differ slightly:
- US: ListMatchGenie Inc, Delaware C-Corp EIN displayed
- EU: ListMatchGenie B.V., VAT number displayed, EU-compliant format
- UK: ListMatchGenie Ltd, VAT number displayed
- Other regions currently invoice via the EU entity with appropriate treatment
The applicable legal entity on your invoice is set by your billing country and doesn't change without cancellation/resubscription.
Currency conversion
If you need to pay an invoice in a currency other than the one your subscription uses, contact support. We can sometimes accommodate conversion via manual invoicing (Enterprise only), but standard subscriptions are charged in the subscription's currency.
Related reading
- Billing and invoices — managing the payment side
- Upgrading and downgrading — plan changes and how they interact with tax
- Plans and pricing — the published prices per currency
