The Settings page is where you edit personal information about your account. It lives under Account → Settings.
What you can change
Name and avatar
NamestringDisplayed in the app header, on team member lists, and in invite emails. Change any time.
Avatarimage uploadA small square image shown in the header and team lists. Uploaded to region-specific S3. Stored as a thumbnail (<200KB); larger uploads are auto-resized.
EmailemailYour sign-in email and notification address. Changing it triggers a verification email to the new address — the change doesn't apply until you click the verification link.
Password
Current passwordpasswordRequiredRequired to change password, for security.
New passwordpasswordAt least 8 characters. The app enforces common-password rejection; strong passwords are encouraged.
If you signed up with Google, the password section is replaced with a "Signed in with Google" indicator — you manage the account via Google's sign-in security, not here.
Data residency region
RegionUS | EU | UKThe region where your uploaded files and match results are stored. See Data residency and regions for what each region covers. Defaults to the nearest region based on your billing address on first signup.
Changing region is rare
Changing region triggers a migration of all your existing data to the new region's buckets — this can take anywhere from a few minutes to a few hours depending on data size, and storage in the old region is deleted after migration completes. Only change if you have a specific compliance reason.
Notification preferences
Per-notification-type toggles for:
- Match job completed — email when a match finishes processing
- Review queue summary — weekly digest of pending review cases
- Shared link activity — when someone opens or asks a question on your shared reports
- Product updates — major releases and new features (monthly at most)
- Security alerts — password changes, unusual sign-in locations (always on, cannot disable)
What you cannot change from here
- Subscription/plan — lives in Billing
- Team members — on the Team page for Business accounts
- Billing address — in the Stripe portal (accessible via Billing)
- Account deletion — not from this page. Contact support for full account deletion (we have to orchestrate data purge per GDPR).
Deleting your account
To fully delete your account, email support from the address on the account with "Delete account" in the subject. We respond within 5 business days with a confirmation link. Clicking the link permanently deletes:
- All your files (source and master)
- All your match jobs and results
- All your reports and shared links
- All AI conversations
- Your user record and profile
Per GDPR, deletion is final after a 30-day grace period (we retain encrypted backups during that time for legal holds; after 30 days they are cryptographically erased). See GDPR for the full process.
